Privacy Policy

Last Amended: June 18, 2026

Privacy Policy – Local Trades Today

Last Updated: 13 August 2025

Local Trades Today is committed to protecting your privacy and handling your personal information responsibly in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information from you in the course of our business, including:

• Name, address, phone number, and email address
• Details of the services you require
• Payment and billing information
• Site access information (e.g., IP address, browser type, cookies)
• Any other information you voluntarily provide to us

2. How We Collect Your Information

We may collect your information through:

• Online forms and bookings via our website
• Phone calls, emails, or SMS
• In-person when providing services
• Cookies and analytics tools when you visit our website

3. Why We Collect Your Information

We collect and use personal information for purposes including:

• Providing plumbing, gas, and related services
• Processing payments and issuing invoices
• Communicating with you about your booking
• Responding to enquiries and feedback
• Marketing our services (with your consent where required)
• Meeting legal and regulatory obligations

4. How We Store and Protect Your Information

We store personal information securely using both electronic and physical safeguards.
We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

5. Disclosure of Your Information

We may share your information with:

• Our employees, contractors, and service partners (only as necessary to provide our services)
• Payment processors and IT providers
• Regulatory authorities if required by law
• Third-party marketing platforms (only if you have opted in)

We do not sell or rent your personal information to third parties.

6. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

• Understand how visitors use our site
• Improve website performance and functionality
• Provide targeted advertising (where applicable)

You can disable cookies through your browser settings, but this may affect your website experience.

7. Direct Marketing

We may use your contact details to send you promotional offers, service updates, or newsletters.
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

8. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
To make a request, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.